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Communication Skills 1 Day Course

Overview

Being able to communicate well is key to success in business, and yet it holds many of us back. This information-packed communication skills training course will give you all the tools you need to communicate more effectively with your customers, as well as your colleagues. You’ll grow in confidence as you understand the secrets to building rapport and gaining the trust of your peers.

Objectives

On this one-day Communication Skills course, you’ll learn how to:

Recognise behaviours that impact your reputation
Understand how to build good working relationships
Create your own clear communication goals
Identify communication styles that work for different audiences
Plan your communications, both internal and external

Agenda

Everything from body language, tone and the words you choose can affect your communication performance. Getting it right can put you on the path to great working relationships, better job satisfaction and more profitability. During this one-day training course, you’ll find out:

Why communication isn’t one-sided
What it means to be a good communicator
How communication affects business relationships
Why being clear is essential to effective communication
How to measure your own communication skills
The essentials of planning internal and external communications
How to adapt your body language and tone to suit your audience

Assessment

There’s no formal assessment for this course. However, you’ll receive a Certificate of Attendance for your records.

Who Should Attend?

In house training

Booking for more than 8? click here

See What Our Customers Say...

Customer Experience

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Luke was very informative and quick to help and advise

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Efficient and professional, friendly

I use Easybook on a regular basis and they are fantastic. I have used other companies in the past and wasn't happy with the service. My colleague Pauline recommended Easybook and my contact Luke is efficient and extremely helpful

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We always receive first class service form Easybook. All of the staff are very helpful and friendly, a pleasure to deal with.

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Highly Recommend

Very easy to use online, had to call a couple of times the Staff were very friendly and helpful

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Simple Booking System

Booking is very simple and all courses are easy to find under sub headers, with all information on venues. Also being able to book multiple people on to one course is great.

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Above and Beyond

The service is always above and beyond excellence. The staff are friendly and always go the extra mile.

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FAQs

Will lunch be Included?

The joining instructions will indicate if lunch is provided for the duration of your course. Should you need to know prior to booking please contact one of our team who will be happy to advise.
When will I receive my Course Joining Instructions?

Course joining instructions are sent 7 to 10 days prior to course commencement. If you book within this time frame they are emailed within 24 hours of the booking being placed.
What time does my course start?

Start and finish times are confirmed on your joining instructions which are issued 7 to 10 days prior to course commencement. Failure to arrive at the requested time may result in the delegate being turned away.
Can I complete a name change on my booking?

Yes, a name change can be completed free of charge providing the delegate being substituted has the required pre-requisites. You can submit your request by emailing our customer service team at training@easybooktraining.co.uk or calling on 01892 543000.