Disciplinary & Grievance Procedures Online Course

1-2 Hours1-2 Hours
Interactive Interactive
Cost effectiveCost effective

A clear and consistent disciplinary and grievance procedure is essential for every business. All managers should be aware of behaviours that amount to misconduct, as well as which sanctions employees should be given for each.

A team of business and HR professionals have put together this information-packed online course to guide you through various disciplinary procedures, from recognising misconduct and launching an investigation to handing out warnings and conducting a disciplinary hearing. By the end of the 1-2 hour training, you’ll also know what to do if an employee claims unfair dismissal or takes you to an employment tribunal.

And, as this course is accredited by Continuing Professional Development (CPD) Certification Service, you can be sure that the information follows up-to-date industry best practice.



By the end of this e-learning training course, employers and managers will:

  • Understand what a comprehensive disciplinary and grievance procedure is
  • Identify what kind of behaviour is considered ‘misconduct’
  • Understand what constitutes serious misconduct
  • Recognise behaviour that constitutes gross misconduct
  • Know which process to follow for each kind of misconduct
  • Be able to carry out an investigation
  • Confidently run a disciplinary hearing
  • Understand employee sanctions, from first warnings to final warnings and dismissal
  • Recognise unfair dismissal
  • Take appropriate action when an employee appeals a decision
  • Understand what happens at an employment tribunal


This online course on disciplinary and grievance procedure will cover the following subjects:

  • Introduction to disciplinary procedures
  • Why do we need disciplinary procedures?
  • The importance of following a procedure
  • Consequences of not having procedures in place
  • What managers and employees are responsible for
  • Accessibility
  • The ACAS code of practice
  • Types of misconduct and how to recognise them
  • Conducting an investigation
  • When and how to suspend an employee
  • Verbal and written warnings
  • How to prepare for a disciplinary hearing
  • What happens during a hearing?
  • The final decision
  • Keeping clear and accurate records
  • Sanctions for misconduct
  • First and final written warnings
  • Fair and unfair dismissal
  • Constructive dismissal
  • Wrongful dismissal
  • Dismissal for gross misconduct
  • Alternatives to dismissal
  • Dismissal procedure
  • What is a grievance?
  • The right way to raise a grievance
  • Grievance policy and procedure
  • Appeals
  • Employment tribunals
  • Mediation
  • Whistleblowing


At the end of this e-learning course, you’ll take a multiple-choice test of 15 questions. It’s marked automatically, and you’ll need 80% to pass. If you don’t pas first time, you’re welcome to re-take the test as many times as you need to at no extra cost.

You’ll receive a CPD-certified digital certificate straight away.

Who is this Course for?

All employers and managers should be aware of disciplinary and grievance procedures in their workplace. Having robust procedures in place will enable you to deal with issues, negative behaviour and misconduct appropriately.

This course will teach you the steps to take to investigate concerns, issue verbal and written warnings and conduct a disciplinary hearing. If your business is taken to an employee tribunal, you will be shown the appropriate action to take.

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