Credit Control 1 Day Course

If your business relies on customers making regular payments on time, it's essential to have a good credit control system in place. The Credit Control 1 Day Course helps you understand the basics of the collection process and put effective techniques into practice, chasing money and protecting your business from overdue accounts and bad debt.

Anyone whose role also involves broader financial understanding may want to pair this course with the Finance for Non-Finance Managers 1 Day Course, building a fuller picture of how credit control fits into overall business financial health. Since much of effective debt collection relies on how conversations are handled, this course also complements the Communication Skills 1 Day Course well, since telephone and written communication both play a central role in successful credit control.

There's no formal assessment for this course, but delegates receive a Certificate of Attendance for their records.

The Credit Control 1 Day Course will cover the following topics:

• How credit control plays a vital role in a successful business
• Getting to grips with credit procedures
• How credit ratings work
• Effective debt collection techniques
• Which sanctions to use, and how
• Writing off bad debt from customers

Delving into the essentials of debt collection and credit control, the Credit Control 1 Day Course covers sessions on:

• What is credit control and why do businesses need it?
• A sale is only a sale once payment is made
• An introduction to credit ratings
• Why your telephone is an important tool in credit control
• Why written communication is essential
• What are sanctions?

There's no formal assessment for the Credit Control 1 Day Course. However, you'll receive a Certificate of Attendance for your records.