Introduction to Management & Supervision Course

Introduction to Management & Supervision 1 Day Course


Moving into a managerial or supervisory role isn’t just about taking on more responsibility. In order to succeed, you’ll often need to change your mindset as well as your behaviour. This introductory, one-day management and supervisory training course will help you gain the skills you need to rise to the challenge of your first line management position and feel more confident leading a team.


By the end of this one-day introduction into management and supervisory roles training course, you’ll have a working knowledge of the following key areas:

  • Different management styles, and when to use them
  • Setting objectives – and how to monitor them
  • Top tips on delegation
  • Effective communication skills
  • What motivates your team?
  • The impact of language and mindset
  • Why time management is important
  • Handling conflict the right way
  • Adding value with coaching
  • Strategies for developing your team
  • The framework for decision making


Build your confidence in managing staff, whether you have one direct report or a whole team. On the day, we’ll cover:

  • How to foster positive working habits
  • The difference between supervising and managing
  • How we behave – the difference between natural reactions and appropriate responses
  • Develop your personal communication skills
  • Objectives, delegation and decision making
  • Time management
  • How to motivate your team
  • The key to coaching
  • A round-up of key learning points
  • Create your action plan


There’s no formal assessment for this course. However, you’ll receive a Certificate of Attendance for your records and qualify for 5.5 CPD hours.

Who Should Attend?

This course is suitable for anyone who has a direct report, whether that be one person or an entire team.

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  • Will lunch be Included?

    The joining instructions will indicate if lunch is provided for the duration of your course.  Should you need to know prior to booking please contact one of our team who will be happy to advise.

  • When will I receive my Course Joining Instructions?

    Course joining instructions are sent 7 to 10 days prior to course commencement.  If you book within this time frame they are emailed within 24 hours of the booking being placed.

  • What time does my course start?

    Start and finish times are confirmed on your joining instructions which are issued 7 to 10 days prior to course commencement.  Failure to arrive at the requested time may result in the delegate being turned away.

  • Can I complete a name change on my booking?

    Yes, a name change can be completed free of charge providing the delegate being substituted has the required pre-requisites. You can submit your request by emailing our customer service team at or calling on 01892 543000.