Essential Management Skills 2 Day Course - Soft Skills Training

Essential Management Skills 2 Day Course


Being a great people manager is all about effective communication. So, if you’re new to management, or you’d like to find out how to motivate your team and lead with confidence, this 2 day Essential Management skills course is for you.


During this practical two-day management skills course, you’ll explore the essentials of effective management, and leave with the ability to:

  • Understand your role and responsibilities as manager  
  • Identify different management styles, and when to apply them
  • Give constructive feedback on your team’s performance
  • Understand what motivates people, and how to harness it
  • Communicate confidently with team members
  • Build good working relationships
  • Use effective one-to-one coaching techniques
  • Make the best use of your time
  • Know when and how to delegate tasks


This hands on, two-day course in Essential Management Skills will teach you everything you need to be a great manager. We’ll delve deep into your role, what’s expected of you and how you can motivate your team to get the best out of them. This training course will cover the following areas of management:

  • Your role – what’s expected of you as a manager
  • Which management style works for you?
  • The importance of developing and motivating your team
  • SMART objectives – how to set and review them
  • Ways to deliver constructive feedback
  • Build confidence in your communication skills
  • How to coach your team effectively
  • Time management and delegation


There’s no formal assessment for this course. However, you’ll receive a Certificate of Attendance for your records and qualify for 11 CPD hours.

Who Should Attend?

Anyone in a managerial role wishing to improve their techniques in managing a team with confidence.

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  • Will lunch be Included?

    The joining instructions will indicate if lunch is provided for the duration of your course.  Should you need to know prior to booking please contact one of our team who will be happy to advise.

  • When will I receive my Course Joining Instructions?

    Course joining instructions are sent 7 to 10 days prior to course commencement.  If you book within this time frame they are emailed within 24 hours of the booking being placed.

  • What time does my course start?

    Start and finish times are confirmed on your joining instructions which are issued 7 to 10 days prior to course commencement.  Failure to arrive at the requested time may result in the delegate being turned away.

  • Can I complete a name change on my booking?

    Yes, a name change can be completed free of charge providing the delegate being substituted has the required pre-requisites. You can submit your request by emailing our customer service team at or calling on 01892 543000.