Objectives

This online course should take 1-2 hours to complete. By the end, you’ll:

• Understand what the law considers to be bullying or harassment
• Recognise the signs of overt behaviour (that is obvious and out in the open)
• Recognise the signs of covert behaviour (that is secret and hidden)
• Understand how to carry out a risk assessment
• Set up control measures to minimise the risk of intimidating behaviour
• Recognise when behaviour constitutes bullying
• Appreciate how bullying and harassment affects those who experience it
• Understand how bullying affects those witnessing it, as well as the organisation
• Identify the difference between bullying and harassment in the eyes of the law
• Discover how bullying and harassment can lead to employment tribunals or court cases

Agenda

This e-learning course covers the following topics:

• An introduction to bullying and harassment in the workplace
• What the law says about bullying
• What the law says about harassment
• Examples of workplace harassment
• The impact that bullying has on individuals and the business
• Where and how bulling takes place
• Recognising different types of discrimination
• Protected characteristics
• How to identify bullying behaviour
• Widely accepted definitions of bullying
• Examples of bullying in the workplace
• Workplace culture and its impact on bullying
• Risk assessments for bullying and harassment
• Case study – the London Ambulance Service
• Bullying and harassment guidelines
• Management standards and policy
• Taking informal measures
• Mediation
• Grievance procedure
• Employment tribunal
• Constructive dismissal
• How to support employees
• Listening effectively and maintaining confidentiality
• Advice and counselling
• Rehabilitation
• Absence from work due to sickness
• Returning to work

Assessment

At the end of this online training course, you’ll take a multiple-choice test of 15 questions. It’s marked automatically, and you’ll need 80% to pass. If you don’t pas first time, you’re welcome to re-take the test as many times as you need to at no extra cost.

You’ll receive a CPD-certified digital certificate straight away.

Who is this Course for?

Bullying and harassment can affect anyone at any level. This course is suitable for those responsible for the health, safety and welfare of employees, such as managers, supervisors and HR advisors.

It’s also useful if you work alongside someone you feel is being treated inappropriately in the workplace, or you are experiencing bullying or harassment yourself. Learning how to spot behaviour, build a case and understand the responsibilities of your employer, will help you prevent or address unacceptable behaviour in the workplace.