Coaching Skills 1 Day Course

Coaching Skills 1 Day Course


If you support your team effectively, you’ll boost their productivity as well as their confidence. Learn how to coach and develop each individual using role-play techniques during this practical one-day course in Coaching Skills. You’ll leave with a better understanding of different coaching styles that work for you, as well as for your colleagues.


Over the course of one day, you’ll learn powerful coaching techniques, including:

  • Understanding different coaching styles
  • How to manage performance one-to-one
  • Overcoming defensive behaviour
  • Recognising a coaching opportunity in the workplace


What’s your personal understanding of coaching and mentoring? We’ll look at how your own experiences can influence your expectations of the process. We’ll explore best practice techniques, so you’ll leave feeling confident about your individual coaching style. We’ll also cover:

  • The difference between coaching and mentoring
  • The coaching process, step by step
  • Basic coaching techniques and how to use them (practical exercise)
  • How to give constructive feedback, not criticism
  • Different work scenarios that provide coaching opportunities
  • Identifying colleagues that could benefit from coaching
  • A variety of role-play scenarios to practice coaching techniques
  • How to deal with defensive reactions to coaching
  • Rate your coaching – how good are you?


There’s no formal assessment for this coaching skills course. However, you’ll receive a Certificate of Attendance for your records.

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  • Will lunch be Included?

    The joining instructions will indicate if lunch is provided for the duration of your course.  Should you need to know prior to booking please contact one of our team who will be happy to advise.

  • When will I receive my Course Joining Instructions?

    Course joining instructions are sent 7 to 10 days prior to course commencement.  If you book within this time frame they are emailed within 24 hours of the booking being placed.

  • What time does my course start?

    Start and finish times are confirmed on your joining instructions which are issued 7 to 10 days prior to course commencement.  Failure to arrive at the requested time may result in the delegate being turned away.

  • Can I complete a name change on my booking?

    Yes, a name change can be completed free of charge providing the delegate being substituted has the required pre-requisites. You can submit your request by emailing our customer service team at or calling on 01892 543000.