Coaching Skills 1 Day Course

Overview

If you support your team effectively, you’ll boost their productivity as well as their confidence. Learn how to coach and develop each individual using role-play techniques during this practical one-day course in Coaching Skills. You’ll leave with a better understanding of different coaching styles that work for you, as well as for your colleagues.

Objectives

Over the course of one day, you’ll learn powerful coaching techniques, including:

• Understanding different coaching styles
• How to manage performance one-to-one
• Overcoming defensive behaviour
• Recognising a coaching opportunity in the workplace

Agenda

What’s your personal understanding of coaching and mentoring? We’ll look at how your own experiences can influence your expectations of the process. We’ll explore best practice techniques, so you’ll leave feeling confident about your individual coaching style. We’ll also cover:

• The difference between coaching and mentoring
• The coaching process, step by step
• Basic coaching techniques and how to use them (practical exercise)
• How to give constructive feedback, not criticism
• Different work scenarios that provide coaching opportunities
• Identifying colleagues that could benefit from coaching
• A variety of role-play scenarios to practice coaching techniques
• How to deal with defensive reactions to coaching
• Rate your coaching – how good are you?

Assessment

There’s no formal assessment for this coaching skills course. However, you’ll receive a Certificate of Attendance for your records.

Who Should Attend?