Coaching Skills 1 Day Course

If you support your team effectively, you'll boost their productivity as well as their confidence. The Coaching Skills 1 Day Course teaches you how to coach and develop each individual using role-play techniques, leaving you with a better understanding of different coaching styles that work for you, as well as for your colleagues.

Coaching sits naturally alongside broader people management responsibilities, so this course pairs well with the People Management 1 Day Course for anyone building out a fuller leadership skill set. Anyone stepping into a supervisory role for the first time may also want to look at the Introduction to Management & Supervision 1 Day Course alongside this one, since coaching is one of the core skills expected of a new supervisor.

Because giving constructive feedback well is central to effective coaching, delegates often follow this course with the Communication Skills 1 Day Course, building on the feedback techniques covered here with a broader set of communication tools for the workplace. There's no formal assessment for this course, but delegates receive a Certificate of Attendance for their records.

Over the course of one day, you'll learn powerful coaching techniques on the Coaching Skills 1 Day Course, including:

• Understanding different coaching styles
• How to manage performance one-to-one
• Overcoming defensive behaviour
• Recognising a coaching opportunity in the workplace

What's your personal understanding of coaching and mentoring? The Coaching Skills 1 Day Course looks at how your own experiences can influence your expectations of the process, exploring best practice techniques so you'll leave feeling confident about your individual coaching style.

The course will also cover:

• The difference between coaching and mentoring
• The coaching process, step by step
• Basic coaching techniques and how to use them (practical exercise)
• How to give constructive feedback, not criticism
• Different work scenarios that provide coaching opportunities
• Identifying colleagues that could benefit from coaching
• A variety of role-play scenarios to practice coaching techniques
• How to deal with defensive reactions to coaching
• Rate your coaching, how good are you?

There's no formal assessment for this course. However, you'll receive a Certificate of Attendance for your records.