Introduction to Management & Supervision 1 Day Course

Moving into a managerial or supervisory role isn't just about taking on more responsibility. In order to succeed, you'll often need to change your mindset as well as your behaviour. The Introduction to Management & Supervision 1 Day Course helps you gain the skills you need to rise to the challenge of your first line management position and feel more confident leading a team.

Once the fundamentals covered here feel comfortable, many delegates progress onto the Essential Management Skills 2 Day Course to build a deeper, more rounded management skill set. Since coaching features as a key theme throughout the day, this course also pairs naturally with the Coaching Skills 1 Day Course, giving new managers the chance to develop that specific skill in more depth.

Effective communication runs through almost every topic covered, so the Communication Skills 1 Day Course is a natural companion for anyone wanting to strengthen that side of their new role further. There's no formal assessment for this course, but delegates receive a Certificate of Attendance for their records and qualify for 5.5 CPD hours.

By the end of this 1 Day Course, you'll have a working knowledge of the following key areas:

• Different management styles, and when to use them
• Setting objectives, and how to monitor them
• Top tips on delegation
• Effective communication skills
• What motivates your team?
• The impact of language and mindset
• Why time management is important
• Handling conflict the right way
• Adding value with coaching
• Strategies for developing your team
• The framework for decision making

This course helps you build your confidence in managing staff, whether you have one direct report or a whole team. On the day, the course will cover:

• How to foster positive working habits
• The difference between supervising and managing
• How we behave: the difference between natural reactions and appropriate responses
• Develop your personal communication skills
• Objectives, delegation and decision making
• Time management
• How to motivate your team
• The key to coaching
• A round-up of key learning points
• Create your action plan

There's no formal assessment. However, you'll receive a Certificate of Attendance for your records and qualify for 5.5 CPD hours.

This course is suitable for anyone who has a direct report, whether that be one person or an entire team.