ONLINE Introduction to Management & Supervision 1 Day Course (Remote Learning)

This one day Introduction to Management & Supervision course will be delivered remotely, using instructor-led online learning. The course content remains the same as the classroom-based Introduction to Management & Supervision 1 Day Course, though you'll attend a scheduled, interactive class via Zoom video conferencing rather than in person. Moving into a managerial or supervisory role isn't just about taking on more responsibility; in order to succeed, you'll often need to change your mindset as well as your behaviour, and this introductory course helps you gain the skills you need to rise to the challenge of your first line management position.

To take part, you'll need access to a tablet, laptop or desktop computer with a webcam, microphone and speaker. Once the fundamentals covered here feel comfortable, many delegates progress onto the Essential Management Skills 2 Day Course, building a deeper, more rounded management skill set.

Since coaching features as a key theme throughout the day, this course also pairs naturally with the Coaching Skills 1 Day Course, giving new managers the chance to develop that specific skill further. There's no formal assessment for this course, but delegates receive a Certificate of Attendance for their records and qualify for 5.5 CPD hours.

By the end of this virtual one-day course, you'll have a working knowledge of the following key areas:

• Different management styles, and when to use them
• Setting objectives, and how to monitor them
• Top tips on delegation
• Effective communication skills
• What motivates your team?
• The impact of language and mindset
• Why time management is important
• Handling conflict the right way
• Adding value with coaching
• Strategies for developing your team
• The framework for decision making

Build your confidence in managing staff, whether you have one direct report or a whole team. During this online course, you'll cover:

• How to foster positive working habits
• The difference between supervising and managing
• How we behave: the difference between natural reactions and appropriate responses
• Develop your personal communication skills
• Objectives, delegation and decision making
• Time management
• How to motivate your team
• The key to coaching
• A round-up of key learning points
• Create your action plan

There's no formal assessment. However, you'll receive a Certificate of Attendance for your records and qualify for 5.5 CPD hours.

This online course is suitable for anyone who has a direct report, whether that be one person or an entire team.