If you write letters, reports, social media posts, customer emails or blogs as part of your job, the Professional Writing Skills 1 Day Course is for you. Learn how to write clearly for your reader, whether it's internal communications or customer-facing material, and understand what action you want your reader to take, and how.
This course pairs naturally with the Communication Skills 1 Day Course, since strong writing relies on many of the same underlying principles as strong spoken communication, just applied to the page rather than the conversation. Anyone whose written work often involves customer-facing material may also find the Outstanding Customer Service Skills 1 Day Course a useful companion, since tone and clarity matter just as much in writing as they do face to face.
For those training others to write well within their team, this course also works alongside the Train the Trainer 1 Day Course, giving delegates the skills to pass on good writing practice to colleagues. There's no formal assessment for this course, but delegates receive a Certificate of Attendance for their records.