Learn the golden rules of successful selling and you'll never miss an opportunity again. The Key Selling Skills 1 Day Course takes you right through the process, from prospecting and generating interest, to effective presenting and finally making that all-important close.
Once you've mastered these fundamentals, the Advanced Selling Skills 2 Day Course is the natural next step, building on this course with deeper objection handling and closing technique. Since so much of the day focuses on effective phone use, this course also pairs well with the Communication Skills 1 Day Course, strengthening the broader conversational skills that underpin every sales call.
Anyone whose role also involves looking after customers once the sale is made may find the Outstanding Customer Service Skills 1 Day Course a useful companion, since keeping customers happy after the close is just as important as winning them in the first place. There's no formal assessment for this course, but delegates receive a Certificate of Attendance for their records.